Frequently Asked Questions

I’m thinking about choosing Centric:

  • At Centric we use a ratio utility billing system (RUBS) for all utilities. This means each resident will pay a share of electricity, gas, water, sewer, and trash based on factors like apartment size, the number of residents, or square footage. This approach encourages responsible consumption, ensuring that each resident pays their fair portion of the overall utilities.

  • Yes! We aren’t just pet-friendly, we’re pet-centric. Cats, dogs, and other small pets are all welcome at our properties, and many of our properties include amenities designed with your pets in mind.

  • This depends on the property. Several of our apartment communities are connected to city-owned parking ramps managed by Interstate Parking and require a monthly parking pass, while others have dedicated lots of their own. Make sure to ask your prospective property manager!

  • We do! We have our own dedicated team of maintenance technicians that are on call to respond to all emergency calls, even outside of business hours.

  • Midco provides internet for all Centric properties. At most properties, internet is already fully installed, and you’ll receive access instructions from your property manager at move-in.

  • Applications for all of our properties are processed online. Head to the website for the property you wish to apply for and select floor plans from the menu. Choose the floor plan and unit number you hope to call home, and the website will walk you through the rest of the application process!

  • All applicants will need to pay a $40 application fee. This is processed online during the application process. Anyone who plans to live in the space will need to apply.

  • Centric doesn’t approve or deny applications based on credit scores! However, we do process a credit check for all applicants to assess late credit payments, history of closed accounts, and debt-to-income ratios. We know there are many variables to consider, so if you have further questions, please call our office directly, and we’d be happy to help!

  • We typically process applications within 3 business days, and we always make sure to reach out to you with the results of your application as soon as possible.

  • The deposit for all new leases with Centric ranges from $500 to one month’s rent. Reach out to our team if you have additional questions.

I’m a Centric resident:

  • Standard maintenance requests can be submitted by selecting “Maintenance Request” in your resident portal. You will receive a confirmation when you’ve successfully submitted your request.

  • All maintenance emergencies should be reported directly to Centric so our team can begin working on a solution immediately.

    During normal business hours (M-F, 8-5), you can call the office line at 701.532.3252.

    If your maintenance emergency occurs outside of business hours, call the 24-hour emergency maintenance line at 701.205.4456.

  • All Centric properties accept online payments through your resident portal. Any other payment methods must be discussed with your property manager.

  • A copy of your lease agreement can be found in your resident portal under the “Files” tab.

  • Centric requires a 60-day written notice to vacate. For example, if your lease ends on December 31, you would need to submit your written notice by 12 PM on the last day of October.

    If you are a month-to-month resident, a 30-day written notice is required.

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